Support & Help

Find answers to common questions or contact our support team


Contact Us

Have a question or need assistance? We're here to help!

  • Email: support@goharderapp.com
  • Response Time: Within 24-48 hours
  • Website: https://goharderapp.com

Frequently Asked Questions

Your trainer must invite you by email from their web dashboard. Once invited, you'll receive a notification in the app. Accept the invitation to connect and start receiving personalized workout programs.

Yes! All workout tracking works offline. Your data is saved locally on your device and automatically syncs to the cloud when you have an internet connection.

Go to the Programs tab and tap on your assigned program. Select the workout routine you want to perform, then tap "Start Workout" to begin tracking.

RIR indicates how many more reps you could have performed at the end of a set. For example, RIR 2 means you could have done 2 more reps. This helps your trainer understand your effort level and adjust your program accordingly.

Yes! Browse the exercise library and tap "Create Custom Exercise" to add exercises that aren't in our database. You can add videos, instructions, and specify muscle groups.

Go to your Profile, then tap "Body Measurements" or "Progress Photos". You can log weight, body fat percentage, measurements, and take progress pictures with automatic date tracking.

Make sure you have an active internet connection and have accepted your trainer's invitation. The app syncs automatically in the background when online. If issues persist, try logging out and back in.

Go to Settings > Account > Delete Account. This will permanently remove all your data including workouts, measurements, and progress photos. This action cannot be undone.

Yes! Your data is encrypted both on your device and in transit. Only trainers you explicitly connect with can view your workout data. We never sell your personal information. See our Privacy Policy for details.

GoHarder is available on iOS (iPhone/iPad) and Android. Trainers can also access the web dashboard at goharderapp.com to manage athletes and create programs.


Additional Resources


Can't find what you're looking for?

Email us at support@goharderapp.com and we'll get back to you as soon as possible.